1. The mother’s confidentiality code was violated when the records were sent without her knowledge, and when they discussed her son’s behavior without her being present.
2. The child’s confidentiality code was violated when the teacher decided to tell the other parents that he was a bitter, plus it was he say she say, also when the teachers were discussing him being in an accident.
3. No, Eric's disability should not have been discussed, that is the mother’s job and hers only.
4. The meeting should have included the mother, the director, and the teacher.
5. Yes, with young children it is always helpful because most of the hurtful things they say are not meant to be hurtful but just out of curiosity. If you explain it all in advance there isn’t much left to talk about.
6. I personally would have talked with Eric more to find out how he was feeling because I’m sure he showed signs of being unhappy. A classroom introduction would have been nice to warm him up to the others. There also should have been some rules explained to mom about the p.b and j sandwich in advance to avoid upsetting Eric, and I would have never made a big deal about Elmo at nap if that’s what made him feel better. Eric’s teachers should have been way more compassionate with him.
7. I feel it was definitely inappropriate and way out of line. It was not her business and it was unprofessional. And even if the parent shared that info with her, which they didn’t, it’s not her place to put that families business out, it makes her look bad and it’s a very bad first impression.
8. Even if the conversation was at the center, it was not her place. If you wouldn’t say it in front of that family then you probably shouldn’t be saying it at all.
9. For starters I would not let anyone else’s experience form my opinion of another person or child, also her statement about him having ADHD should have never happened, if mom said that she wanted information on it then fine, but she isn’t a doctor just a director so she shouldn’t have said that. I would never use the word bad when describing a child in my care or compare him to others as she did, I feel like the director and teachers made the mom uncomfortable and that’s a big no no. And if I ever found out about what the teachers said about Eric and his parents, and the situations that took place at lunch and nap they would be in my office apologizing to Eric and his mother and explaining to me why they deserve a job in my facility! Not to mention all the gossip, this staff needs some serious guidance.
10. If I was the director I would do my best to ensure her that the problem had been resolved, but honestly if I was the mom I would not bring my child back, I would be highly upset at how my child was treated.
11. I didn’t say I wouldn’t move him; however that can be hard on a child moving from place to place.
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